AI for market research

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Lesson 3: Identifying Unmet Customer Needs

25 mins

Techniques for feeding customer reviews, support tickets, and forum chatter into AI to discover pain points and feature gaps.

Outline:

General Info

Date Released

Total Lessons

6

Total Duration

1 hr 45 mins

Students Enrolled

170+

Instructor

About the instructor

Dr. Evelyn Reed

Dr. Reed is a highly respected Data Scientist and Market Strategist with a deep background in statistical modeling. She earned her Ph.D. in Economics and was previously a senior analyst at a global consulting firm, where she applied NLP to competitive intelligence and consumer behavior. Evelyn specializes in teaching professionals how to feed vast, unstructured data sets into AI to uncover predictive market trends and unmet customer needs, turning raw information into high-impact business strategy.

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