Privacy Policy
Effective Date: October 19, 2025
This Privacy Policy describes how Coursino ("we," "us," or "our") collects, uses, and shares your personal information when you use our website, purchase courses, and access our educational content.
1. Information We Collect
We collect information directly from you and automatically as you use the platform:
Account Information: When you register, you provide your name, email address, and a password.
Transaction Information: If you purchase a course, we collect payment details (processed securely by third-party payment providers), course enrollment history, and billing address.
Course Progress: We track your course completions, quiz scores, downloaded files, and activity on the platform.
Communications: Records of your interactions with our support team, including emails and chat transcripts.
Usage Data (Automatically Collected): Your IP address, device type, browser information, pages visited, time spent on pages, and referring website URLs.
2. How We Use Your Information
We use your information for the following purposes:
Service Delivery: To register your account, process transactions, deliver access to courses, and track your progress and certification status.
Communication: To send you service-related notifications, updates on course content, and administrative messages.
Personalization: To recommend relevant courses and content based on your learning history and preferences.
Improvement: To analyze usage data to understand how the platform is used, diagnose technical issues, and improve the functionality and content quality of our services.
Marketing (Consent-Based): To send you promotional emails about new courses or special offers, which you can opt out of at any time.
3. Sharing Your Information
We do not sell your personal data. We only share information with the following third parties:
Service Providers: Companies that perform services on our behalf, such as payment processing (e.g., Stripe or PayPal), web hosting, data analytics, and email delivery. These providers are obligated to protect your data.
Legal Compliance: If required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against accidental loss, unauthorized access, and unauthorized use. While we strive to protect your data, no security system is impenetrable, and we cannot guarantee the security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet.
5. Your Rights
Depending on your location, you may have the right to:
Access: Request a copy of the personal data we hold about you.
Rectify: Ask us to correct inaccurate or incomplete data.
Erase (The Right to Be Forgotten): Request that we delete your personal data under certain circumstances.
Object/Restrict: Object to or request restriction of our data processing.
Portability: Request that we transfer your data to another organization.
To exercise any of these rights, please contact us at [Insert Support Email Address].
6. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page, and we will update the "Effective Date" at the top.